question

Virtual Conference FAQs

The following are frequently asked questions about EOS Connection 2020 Virtual, APFED’s annual patient education conference on eosinophil-associated diseases.

What is EOS Connection?
EOS Connection is APFED’s Annual Patient Education Conference on Eosinophil-associated Diseases. APFED has hosted this conference for 18 years now, and this year, our event will be offered completely virtual! EOS Connection a terrific opportunity to gather with patients and families and other members of our community to learn about eosinophil-associated diseases, gain practical management strategies, and hear research updates from experts in the field.
Why should I attend?
Throughout the years this conference has been held, thousands have come together to learn about eosinophil-associated diseases. Patients and family members gain practical tips for day-to-day living, and to learn the latest breakthroughs in disease research. Health care professionals enhance their understanding of these diseases and patient needs and to engage with our community members.

EOS Connection 2020 will provide these same opportunities in an all-virtual environment! Attendees will learn approaches to the management of eosinophil-associated diseases, the latest research and interact with patients, caregivers, health care professionals, and our partners. Educational sessions, Q&A opportunities, and our Virtual Networking Lounge will provide the opportunity for attendees to tap into a knowledgeable, forward-thinking community for inspiration and empowerment.

Is the conference only for patients, or are health care providers encouraged to attend?
The conference is open to anyone wishing to learn more about eosinophil-associated diseases. Health care providers, allied health care professionals, and others who are interested in eosinophil-associated diseases will find the sessions and networking beneficial. CME/CEU credits are not offered.
Where can I connect with other conference attendees?
During the live event attendees will have the opportunity to visit our Networking Lounge to connect over live chat with other conference attendees. Additionally, we will be hosting ongoing Zoom events for small-group meet ups for continued engagement with information about how to attend those events.
Is it free to attend or is there a registration fee?
APFED members and invited guests will receive complimentary admission to this event. A special discount code to waive registration fees will be sent via email to all APFED members. If you are not an APFED member, you may join at apfed.org/apfed-personal-membership/ (free and paid levels are available) and a discount code will be provided by email. For registrants who are not APFED members nor guests, a $15 registration fee will apply.   
I cannot attend any of the programming July 9-11. Will content still be accessible?
Yes. Our live event will take place on Thursday, July 9, Friday, July 10, and Saturday, July 11 from 11:30am-3:45pm ET each day. Outside of those hours, portions of the virtual space and some of the content will still be accessible. On our about July 13, all sessions presented will be available for on-demand viewing to registrants.
If more than one person in my household wants access to the event, do they need to register separately?
It depends. If more than one member of your household wants to access the event on a different device at the same time as another household member, a separate registration with a separate email address is needed to gain access. For families that intend to view sessions together, or intend to access the virtual event at different times, one registration will suffice.
When can I access the virtual conference?
Beginning on July 9 at 11:30 AM ET, registered participants may access the virtual conference. The live events will be held July 9-11, 2020, from 11:30 AM to 3:45 PM ET each day. If you register for the virtual conference and can not attend the live events, you will be given on-demand access through the end of 2020.
How can I access the virtual conference?
Once registered for the conference, be on the lookout for communications related to EOS Connection 2020, which will include an access link. Be sure to check your “junk” mail folder, too, in case your email platform routes communications to that folder. To participate in the event, you will need device with an internet connection and speakers/headphones is all you need to participate in this event. You may use the information below to test your system.

System Check
Make sure that your device is ready for the event.

Device Tips
Find useful tips to prepare your device for the event.

I'm having trouble accessing the virtual conference, how can I get help?
For assistance accessing content in the virtual conference, please log into the virtual conference and visit the virtual help desk or email conference@apfed.org.
I'm having trouble hearing the presentations in the virtual conference, how can I get help?
For technical assistance, please visit the virtual help desk inside the virtual conference.
What do I do if I can not attend the live virtual conference?
Even if you can not attend the live conference, we encourage you to register as you will be given on-demand access through the end of 2020.

For more information about EOS Connection 2020, please visit the following pages or contact us at conference@apfed.org.